Terms of use


The website www.cutterland.gr is addressed to all internet users who wish to be immediately informed on the products offered by our company in combination with the ability to make purchases through the e-shop, after online ordering, always without prejudice to the adequacy of the company’s stocks.
These terms are fully compliant with applicable European and Greek law and users recognize the right of the company to modify the terms of these terms in so far as they do not relate to its binding legal obligations and without affecting actual situations.
Transactions are made in Euro.
Therefore, the visitor / user must read these terms carefully before using the services of the site and if he does not agree, he must refrain from using his services and content. The visitor / user is kindly requested to check the content of the terms of use for any changes. The continued use of the cutterland.gr site even after any changes means that the visitor / user reserves the right to accept these terms.
For us the customer is our obligation to always be up to date and secure. For this reason we inform our clients about the following issues:


In order to make any transaction through the Cutterland online store to place orders for the company’s products, you will be required to disclose some of your personal information. When you place an order, we will ask for your full name, the address to which the products will be shipped, your landline or mobile phone number, and the email address.
This data is processed by the company in compliance with the application of Article 7A par. 1 (b) L. 2472/1997, the EU Data Protection Directive 1995 (DPD), as well as its General Data Protection Regulation EU (GDPR) with effect from 25 May 2018 for the purpose of fulfilling the order given by the customer and will in no way be disclosed, publicized or sold to third parties, unless the procedure set out in the law on confidentiality is initiated (Law 2225/1994) or any obligations arising from the national implementation of Directive 24/2006.
Please refer to this Privacy Statement for more details on this site. Credit card details are not stored on the company’s storage media during the transaction.
Our company makes use of the information you provide us during the electronic submission of the form in order to contact you about

  • delivery of the order to your place
  • confirmation and identification of the client in any case
  • new or alternative products offered by our company
  • special offers and news of our company

Your registration of your personal data means that you consent to such data being used by our company for the reasons set out in the Privacy Statement (Privacy Policy).
Any online payment data such as credit card number, credit card expiration date, 3-digit credit card security code are in no way recorded by the company or by the site cutterland.gr.


Cutterland.gr uses the SSL protocol to certify the security of your data and the data that is transmitted through the site. The SSL (Secure Sockets Layer) protocol is today the world-wide-web standard for the certification of websites for web users and for the encryption of data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the shipping software and decrypted by the receiving software, thereby protecting personal information during transmission. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has changed during the transfer.
In addition, personal security is the password you provide when you become a member of the cutterland.gr site
In order to access any personal information you have entered on the site cutterland.gr, you must first enter your username and password in the user login form of the site.For this reason, you should safeguard this information so that it is not at risk of being used by third-party users or unwanted malicious software products. When creating a password, you are advised to use at least 8 characters, which will consist of lowercase and uppercase letters, numbers and special symbols.
Credit card details are not registered or stored within the company. When choosing to pay by credit or color card, the user / visitor to cutterland.gr website is transferred to the secure trading environment of the affiliated Bank where data security is ensured as follows:

  • Card information (card number, CVV2 / CVC2, expiration date) is transmitted / transmitted over the Internet in encrypted form (SSL 128-bit encryption) and is not accessible from cutterland.gr
  • The systems and procedures used by the affiliate bank prevent unauthorized third parties from accessing its data and information systems
  • The Bank’s website, where the customer’s customer enters his card details, bears a digital certificate so that everyone can verify its authenticity, that is to say it really belongs to the affiliate bank service.
  • The e-Commerce Service of the affiliated bank is managed by authorized business persons, who are provided with individual passwords (username, password).
  • If the issuing bank supports the use of a secret code for making on-line card payments and the cardholder has received such a code, the affiliate bank’s E-Commerce Service automatically asks your customer to enter his / her secret code.
  • The partner bank’s e-commerce service follows the best international practices in e-commerce payments and is also fully compliant with the international card organizations’ Verified by Visa and MasterCard SecureCode security protocols for secure on-line card payments.

All transactions you make through cutterland.gr are governed by International and European law, which regulates matters related to e-commerce as well as the Consumer Protection Act (Law 2251/1994), which regulates matters relating to e-commerce. distance sales.


Intellectual property rights and trademark

The web site design, text, graphics, selection and settings are the intellectual property of our company and are protected under the relevant provisions of Greek law, European law and international conventions. All rights reserved, any text, image or trademark, are registered and used in this online store, with the permission of their respective owners.
Photographers as original works of spirit in accordance with Article 2 § 1 of the Berne-Paris International Convention, Article 2 § 1 of Law 2121/1993, as currently in force and Directive 93/98 EC, have agreed to be transferred automatically. (according to article 32 § 2 of Law 2121/93, as in force today) in ‘Cutterland’ their property rights and all their powers thereon in respect of any photograph they create and have accepted that ‘Cutterland’ shall has full exploitation of these works without restriction as well as mod rights which, reproduction, integration and multiplication for the whole of its duration (Article 9 of the WIPO Treaty on Intellectual Property Ratified by Greece with Law 3184/2003 – FEKA ‘228 / 26.09.2003, 12 of the TRIPS Agreement on its Rights Intellectual Property in the field of Commerce, ratified by Greece under Law 2290/1995 [Government Gazette A 28] and Article 6 of Directive 93/98.

The products available for sale, their features, prices and their available stock, are available at cutterland.gr and are accessible to all. Users can search for more information about the product by clicking on the product icon.
Our company guarantees timely information to customers about the availability or non-availability of the products, but bears no responsibility for their availability.
Our company makes every effort every day to provide all the required information about the product (technical specifications, prices, etc.). However, in order to limit any errors, we would recommend that you, before any purchase is completed, contact us in cases where the prices or any other features of the product are beyond normal and reasonable.
Prices quoted include VAT 24%. The company reserves the right to adjust the prices of its online store without having to inform the consumer.

Orders through the online store cutterland.gr are distance selling contracts, which are governed by the legal framework of Law 2251/1994 (as in force today) and the amendments mentioned in Presidential Decree 131/2003 (Government Gazette A ‘116 / 16.05.2003) and Decision 31619 GG 969 / 22.3.2017 and the adaptation of Greek legislation to Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011,on consumer rights, amending Council Directive 93/13 / EEC and Directive 1999/44 / EC of the European Parliament and of the Council and repealing Council Directive 85/577 / EEC and Directive 97/7 / EC of the European Parliament and of the Council, published in the Official Journal of the European Union, No L 304 of 22.11.2011 as in force on 13/06/2014.
The user has the right to conclude a valid order through the online store, provided that they are legally capable of complying with the provisions of the Greek Civil Code (provided that he has reached the age of eighteen years and is not subject to legal support in concluding a sale contract). Orders can also be placed by legal representatives of legal entities. Our company reserves the right to request the return from the supervisor or guardian of any orders placed by incompetent persons.

To place an order in our online store you need:

  • The completion of the special form with the necessary information for the conclusion of the sales contract.
  • The unconditional acceptance of the terms of the contract of sale and the terms of use, in particular the collection and where necessary the use of personal data.

Every cutterland.gr product available for purchase has the option of being added to the shopping cart labeled “In Shopping Cart”. The user has the option to select the number of products they want from the Quantity mark and then to select “In Cart”. To complete the purchase the user must select “Cart” and then “View Cart”.
In order to complete the order and in case the user is not a registered member of the cutterland.gr online store, he / she must fill in the fields that appear in the form “Address & amp; shipping information »such as: invoicing and order shipment address, e-mail, contact phone, details necessary for conclusion and completion of the contract between the two parties. At the same time, the option of user registration is provided through the tab “Registration” in case the user wishes to save the data entered and to reuse it in future transactions.
If the user is a registered member of cutterland.gr, they can select the “Login” tab and enter their username and password without the need to fill in the “Address & amp; Shipping Information”. In any case, the user must fully accept the terms of the contract of sale and the terms of use, with the online option “I agree to the terms of use” given to the interested party by the website.


The order is completed in 5 steps:

  • Authentication (Ability to log in, register or resume as a guest)
  • Billing and shipping address
  • Select shipping method
  • Select payment method
  • Accept Terms of Use

Confirmation and registration of the order
The user through the website is informed by the company before completing his order about the identity and address of the supplier, the essential features of the product, the price, the quantity, the shipping costs, the payment method, the delivery, the validity period. and the price of any offer and the right of withdrawal.
Upon sending the order form, the user receives an online copy of the order, which they can store.
In the event of a pending order, a company representative will contact the user with the details stated.
In case the user does not receive the order confirmation e-mail or phone notification, it is the user’s responsibility to inform the company without delay, as there may be a problem with the contact details provided by the user.
The company bears no responsibility if the user has entered incorrect contact details and as a result cannot be contacted.


The site cutterland.gr provides its visitors / users with the following payment methods:

  1. Charging your credit card. Your credit card will be charged on the day that the product shipment begins. The company has taken all necessary steps to ensure the security of your transactions through your credit card and all credit card holders are subject to validity checks as described in the “Security” section. It is important to mention a contact phone number and a valid e-mail address.
  2. With PayPal payment. The PayPal account will be charged on the day the product shipment begins. Cutterland.gr has taken all necessary steps to ensure the security of your transactions through your credit card and all credit card holders are subject to validity checks as described in the “Security” section. It is important to mention a contact phone number and a valid e-mail address.
  3. By bank deposit. The customer must deposit the exact amount of their order in the bank account of the company which is listed on the website cutterland.gr and then send the deposit receipt either by fax to 2103390851 or by email to This e-mail address is protected by spam senders automation. You need JavaScript enabled to view it.info@cutterland.gr.
  4. With cash on delivery (Greece only) when you receive the products.

The user account (bank, paypal, etc.) will be charged if confirmed by the staff of the company, the availability of the consumer’s selected product (s) and shipped by courier. If for any reason the order cannot be executed, the consumer will be informed either by email or by phone about the details and progress of the order.

The products are delivered to the Prefecture of Attica and the rest of Greece via Courier within 2-3 business days.
Shipping orders abroad are shipped by registered parcel and shipping costs incurred. In case of return the cost is solely borne by the customer unless the return is due to a mistake by our company. In this case the cost of return will be covered by our company.


You have the right to cancel an order if it has not been confirmed by the company staff only after sending an order cancellation email to info@cutterland.gr where the order number will be indicated.
Cancellation will only be valid if you receive a confirmation email. If the order has already been shipped, you will need to follow the return process described below.

You have the right to return the entire order or part of it without having to notify us why you wish to return the goods within 14 business days of receipt and if the products are unused, in their original packaging. / box and have not suffered any other damage or damage. In this case, you only bear the direct cost of returning (shipping) the products. In the event that the reason for the return relates to a company error, we commit to bear the cost of returning the product.
To return, change or cancel an order, you are required to contact the company either through the contact form at the address https://www.cutterland.gr/epikoinonia or send an email to info@cutterland.gr where you will indicate the order number and the type / items you wish to return. Then a company executive will contact you to arrange the process. You are required to dispatch the product in the proper condition in which you received it and confirm that the special markings on the product have not been removed. In addition, you must include your retail receipt.Returns will only be accepted after company approval. In case of return of the products and depending on the way you chose to pay your order and the way they will be returned, your refund will be completed within 8 business days from the date we receive the goods.
If the consumer wishes to return his order without the fault of the company then the shipping costs are borne by the consumer himself. Upon receipt of the product, we will immediately process your request and notify you by e-mail of the processing of the request. The company wishes to offer you the best possible service, gives you the right to submit any complaint online by filling in the relevant contact form at https://www.cutterland.gr/epikoinonia

At the same time, the customer has the right to return the product (s) he / she has purchased and wishes to return, by presenting him / her at the company’s physical store at Ermou 12, Athens, and after receiving an electronic communication or through the addresshttps://www.cutterland.gr/epikoinonia or by sending an email to info@cutterland.gr where you will indicate the order number and the type / items you wish to return.

In case you wish to return the goods due to a change of opinion, you are charged the immediate cost of returning the products. Receipt of returned products will only be possible from the address you indicated in advance for their shipment and which you have indicated in writing.
You agree to provide our company with as much detail as possible about the delivery address of the goods, for example floor, carrier / courier access difficulties, elevator, narrow stairs, etc., to facilitate the process of picking up from our premises indicate. You agree that there will be adequate access to the space for the return of the returned goods.
If the carrier thinks that picking up the products from the place you designate may cause damage to your property, he will verbally inform you and record it on the receipt form. You may instruct your partner / courier to collect the products despite this suggestion, however we will not be responsible for any damage that may be to your property or goods as the products will be collected with due care and care. .
You agree to provide the Affiliate with all the products you wish to return, including all parts and accessories that constitute them. Upon receipt of the returned products by the carrier, you will sign a receipt form to certify that delivery has been made to the carrier. The receipt form will be provided to you by the courier / courier.
If you are unable to be present yourself when receiving the goods from the site, you can appoint a representative to handle this process on your own. This representative should be an adult and capable of overseeing the receipt of your products for you.


  1. Force Majeure: If due to force majeure (eg bad weather, strikes, etc.) we cannot deliver the products within the prescribed time we will notify you by e-mail to let us know if you wish, under these conditions, completing your order. The company bears no responsibility for any situation that is beyond its own responsibility and will do everything humanly possible for your better service.In cases where you have placed an online order and upon receipt you find that one or more products are missing from the total order, please contact us to arrange all the details required and to dispatch the products you did not receive at no extra cost.
  2. Modification of the terms herein: The company reserves the right to modify or renew the trading terms and conditions. The Company undertakes to notify this text of any changes or additions to the terms.
  3. In case of failure to receive the ordered goods (and after a long time has elapsed since the order was placed), please contact our company. For your convenience and speed, we would recommend that you refer to the special order code that was sent to the e-mail address you provided during your order
  4. According to Directive 2013/11 / EC, which was incorporated into Greek law by JMD 70330/2015 and Decision 31619 GG 969 / 22.3.2017 (Article 8), the possibility of electronic resolution of consumer disputes is provided by the Alternative Dispute Resolution procedure. the whole of the European Union. If the Customer has a problem with a purchase made by the Online Store and resides in the EU he can use the site